Frequently Asked Questions

This Agreement was last modified on 18th february 2023

Shipping Information

How can I rent equipment from rentitem.lk?

Renting equipment is easy! Simply browse our website, select the items you need, add them to your cart, and follow the checkout process. or drop us WhatsApp massage for get technical assistant for make right order.

What is the rental duration?

Our rental durations are flexible. You can rent equipment for a day, a week, or even longer, depending on your specific needs. But price and discounts depending the duaration and other epecific reasons. Call us for more info..

What types of equipment do you offer for rent?

We offer a wide range of Audio Visual, Multimedia, and event supporting equipment, including projectors, sound systems, lighting, microphones, screens, and more.

Is delivery available, and what are the charges?

es, we offer delivery services for your convenience. Delivery charges may vary depending on your location in colombo ares and the equipment being rented. Please contact us for specific details.

More FAQ

What Shipping Methods Are Available?

We are delivering the item by our own vehicle or pick me and uber. Call us before confirm the order..

Do you provide setup and technical support during events?

Absolutely! We offer setup and technical support services to ensure your event runs smoothly. Our experienced team will assist you with equipment setup and troubleshooting. Will be cost additionally

What happens if the equipment malfunctions during my rental period?

In the rare event of equipment malfunction, please contact our customer support immediately. We will either provide you with a replacement or arrange for immediatel repairs.

Can I make changes to my rental order after it has been confirmed?

Yes, you can make changes to your order, such as adding or removing items, as long as it’s within a reasonable timeframe before your rental date. Contact our team to discuss modifications.

Is there a security deposit required for rentals?

Yes, we may require a security deposit for certain equipment rentals. This deposit will be refunded upon the safe return of the equipment. Also we are take your NIC, Passport or Driving Licence as a security deposit.

How do I return the rented equipment?

Returning equipment is hassle-free. You can drop it off at our designated location or arrange for our pickup service, depending on your preference.

Can I extend my rental period if needed?

Yes, you can extend your rental period if the equipment is available for the extended duration. Contact us as soon as possible to make arrangements.

Are there any special discounts for long-term rentals or bulk orders?

We offer special pricing for long-term rentals and bulk orders. Please reach out to our sales team to discuss your specific requirements and receive a custom quote.