Our Loyalty Program

At RentItem.lk, we believe loyalty should be celebrated—and generously rewarded. Our Loyalty Program is a simple, transparent, and truly valuable way to say “thank you” for choosing us for your audio-visual and event needs across Sri Lanka. From weddings and religious ceremonies to corporate meetings, school shows, film shoots, and outdoor festivals, every eligible rental earns you loyalty points that turn into instant savings at checkout. You’ll automatically join when you create your account, start earning 1 point for every Rs.1,000 you spend, and redeem points for coupon discounts the moment you’re ready. We even send your available points via SMS so you always know exactly how much you can save—no guesswork, no complicated rules, just straightforward rewards that grow with every booking. And because we love seeing our customers return, our Re-Order Reward gives you a massive 50% discount when you rent the same item again. Layer in our membership levels (Bronze, Silver, Gold), seasonal promos, and bonus point events, and you get a loyalty experience designed to boost satisfaction, build trust, and make renting refreshingly enjoyable.

How It Works

1. Join for Free (Auto-Join)
   Create your RentItem.lk account and you’re instantly enrolled in the Loyalty Program—no extra forms or fees.

2. Earn Points on Every Eligible Rental
   1 Loyalty Point for every Rs.1,000 spent on rental charges. Points are added once payment is confirmed.

3. Redeem Points as Instant Coupon Discounts
   Apply points at checkout for immediate savings. Your discount shows clearly before you pay.

4. Know Your Balance, Instantly
   We send your available points via SMS, so you’ll always know how much you can save on your next order.

5. Simple & Transparent
   Clear earning rates, visible discounts, and easy redemptions—no hidden terms, just fair rewards.

Customer Satisfaction Comes First

Your happiness and trust are at the heart of RentItem.lk. We maintain equipment carefully, support you with friendly guidance, and structure rewards that deliver real value—not just promises. Our Loyalty Program is built to save you money, make rebooking frictionless, and turn every rental into a positive, confidence-inspiring experience. Whether you’re a one-time renter or a regular event planner, you’ll feel the difference—reliable gear, responsive service, and meaningful savings that keep you coming back with a smile.

Membership Levels

Your loyalty unlocks even more value. As your points grow, your membership level upgrades automatically—boosting your base discount on rentals.

Tip: Your level discount applies alongside any points you redeem at checkout for extra savings.

Re-Order Reward (The Big Thank-You)

We love seeing our customers return, so we make it worth it!
When you reorder the same item, you receive a 50% discount on that item’s rental rate.

• Perfect for recurring meetings, monthly activations, and repeat training sessions.

• Applies to the same item (same item code) listed on RentItem.lk at the time of your reorder.

• Can be combined with your membership level discount and available coupon redemptions (where applicable).

More Discounts & Seasonal Offers

There’s always more to save with RentItem.lk:

• Seasonal deals during Avurudu, wedding season, and year-end events.

• Category specials on projectors, sound systems, lighting, cameras, and streaming kits.

• Bonus point events to help you level up faster.

Stay connected, keep renting, and enjoy more savings with RentItem.lk — We have more discount options than ever before!

Ready to Start Earning?

Sign Up Now and start collecting points from your very first booking.
Log In to Start Earning Points and turn every rental into instant savings.