Terms and Conditions


This agreement is between Rentitem.lk (Pvt) Ltd and Login (hereinafter the Renter“).

The Renter hereby rents all equipment (hereinafter “Rental Equipment”) and purchases all services specifically listed in the Invoice accompanying this Agreement. The Renter understands that if a service is not listed on that Invoice, then Rentitem.lk (Pvt) Ltd is not obligated to provide that service.

ALL Rental Equipment shall be returned on or before the Date and Time Due as given on the Invoice. Should Renter require additional time with the Rental Equipment, then Renter MUST seek the permission of Rentitem.lk (Pvt) Ltd IN ADVANCE of the Due Date and Time. The extension of rental time and any changing of rental terms is solely at the discretion of Rentitem.lk (Pvt) Ltd. Should the Rental Equipment not be returned when due, Rentitem.lk (Pvt) Ltd reserves the right to protect its interest by first charging Renter’s Credit Card Account Rs (as in invoice) per day per week or per month until the Rental Equipment is returned and second in its discretion, to treat the unreturned Rental equipment as a theft and notify the appropriate department of law enforcement.

Renter is responsible for the care, custody and control of the rented Equipment and for the safe return of ALL rented Equipment. Renter is solely responsible for any damage to, theft of, or loss of any rental equipment whether in whole or in part.

Rentitem.lk (Pvt) Ltd will replace the rented equipment if the rented equipment fails during the rental period. Please note: There will be extra delivery charge if we redeliver the equipment. All equipment are checked and we make sure the equipment is working fine before giving the customer. If for any reason the equipment stops working we are not obligated for any refund.

Renting Period always depend on calendar date. We don’t rent items hourly based, all the item rent for that day customer take. Any renting day will start 08.00 am and end time is 11.59 pm.

Rental Equipment shall be used as it is intended to be used AND Shall be used in accordance with all instructions and all restrictions given by Rentitem.lk (Pvt) Ltd, whether oral or written. Upon return of Rental Equipment to Rentitem.lk (Pvt) Ltd, Rentitem.lk (Pvt) Ltd will inspect the Rental Equipment within a reasonable time and determine whether any Rental Equipment is missing AND whether there is any damage to the Rental Equipment.

Renter understands that PAYMENT IN FULL IS DUE IN ADVANCE for all equipment rented and all services purchased that are specifically listed in the Invoice accompanying this Agreement.

Should there be additional charges for damage to rental equipment; missing Rental Equipment additional charges for services, or Rental time, Rentitem.lk (Pvt) Ltd will supply Renter with an INVOICE of these additional charges.

Renter understands and agrees that Renter has 30 days to settle all accounts with and pay all charges and fees due Rentitem.lk (Pvt) Ltd. Should Renter not settle all accounts with and pay all charges and fees due Rentitem.lk (Pvt) Ltd within 30 days, Rentitem.lk (Pvt) Ltd reserves the right to turn the matter over to its attorneys for collection.

Renter understands there will be a service charge of Rs. 1,000.00 for all checks that are offered for payment and are returned unpaid, and that Renter will be subject to whatever civil penalties and remedies that Sri Lankan laws may allow.

This Agreement shall be governed and construed in accordance with the substantive laws of the Sri Lanka.

Cancellation: The reservation can be cancelled within 24 hrs. of placing the order, provided the order is placed at half advance or Login should send mobile confirmation SMS with require details (Responsible person contact details, Name of ordered items, Delivery location, Delivery date, Devilry and Setup time, etc..) . If the order is placed less than 24 hrs. of the actual event, the order cannot be cancelled. Otherwise, order can be cancelled within 12 hrs for a full refund. Absolutely NO REFUND after 12 hrs. (from the time order is placed). Rush orders cannot be cancelled (orders occurring within 12hrs.)

Delivery: Driver will arrive to location on-time or before. If he unable to arrive the location on time he will let customer know about problem and Rentitem.lk (Pvt) Ltd take immediate action to redeliver that item in next hour. If all the effort fail, Rentitem.lk (Pvt) Ltd will refund all the money take from customer. It is customer’s responsibility to verify the delivery of all equipment upon delivery. If the driver is left and he was not notified of any missing item, the item will be considered lost by the customer. There will be a re-delivery charge for the item.

Setup: If we are renting the equipment only, we are not responsible for any issue resulting from the customer’s setup.

Cables/Accessories: All cables and accessories are provided as a courtesy at no charge. It is renter’s responsibility to make sure he/she gets the proper cables. Extra charge will be applied if for any reason Rentitem.lk (Pvt) Ltd has to redeliver the cable. Check all accessories upon delivery.

Manuals: By default, we do not include any equipment manual when renting. We assume the renter knows how to operate any item he/she rents from us. YOU MUST TAKE SETUP IF YOU DON’T KNOW HOW TO OPERATE THE EQUIPMENT. OR YOU MUST HAVE A TRAINED TECHNICIAN TO OPERATE THE EQUIPMENT. Let us know in advance if you need the manual (subject to availability). Also if the invoice doesn’t include manual the equipment that you are renting doesn’t have the manual.