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One table, five account types. Every verification step you finish lowers the refundable security deposit on your rentals — down to a floor of one day's rental at the advertised daily rate, which every customer keeps and we never waive.
Rental gear is expensive. Verification lets us move that trust from a heavy cash deposit to a real, identified relationship. You get a much lower refundable deposit (down to the one-day floor), a faster checkout next time, and access to higher-value gear like cinema cameras, drones and LED walls. Full and above also unlock a lifetime discount, loyalty points and coupons. We get confidence that the person at the door is the person who booked.
| Account type | StandardStandard VerifiedThe minimum needed to place an order. | FullFull VerifiedLowest deposit + a lifetime discount on every booking. | BusinessBusiness VerifiedRent and invoice in your registered company name. | PartnerPartner VerifiedOur deepest standing rate for recurring partners. | CorporateCorporate VerifiedRent against a Purchase Order with credit terms. |
|---|---|---|---|---|---|
| Access & eligibility | |||||
| Intended for | First-time renters in Sri Lanka who want to book quickly. | Regular renters who want the lowest deposit and best terms. | Production houses, event companies, agencies, hotels, schools. | Studios and partners we work with repeatedly. | Banks, telcos, MNCs, government bodies, large enterprises. |
| How you reach it | Entry tier — self-serve, no staff approval. | Builds on Standard + extra personal verification. | Builds on Full + business documents. | Builds on Full + a signed partnership letter. | Builds on Standard + corporate / PO documents. |
| Place rental orders | Yes | Yes | Yes | Yes | Yes |
| Staff approval to reach tier | Not needed — self-serve | Staff-reviewed | Staff-reviewed | Staff-reviewed | Staff-reviewed |
| Invoiced as | Personal name | Personal name | Your company name | Personal name | Against your Purchase Order |
| Deposit & payment | |||||
| Security deposit | Cash hold, reduced by verification — to the one-day floor4 | Reduced to the one-day floor (cash hold)4 | One-day floor, settled against your agreement / PO — no cash hold4 | One-day floor, settled against your agreement / PO — no cash hold4 | One-day floor, settled against your agreement / PO — no cash hold4 |
| Credit terms | Payment before rental | Payment before rental | Up to 21 days, on request1 | Up to 14 days, on request1 | Up to 45 days, on request1 |
| Discounts & rewards | |||||
| Lifetime rental discount | None | 5% on every booking2 | 5% on every booking2 | 35% on every booking2 | None (keeps deposit + credit perks) |
| Loyalty points (earn + redeem) | Not eligible | Earn & redeem | Earn & redeem | Earn & redeem | Earn & redeem |
| Promo / coupon codes | Not eligible | Eligible | Eligible | Eligible | Eligible |
| Quantity & stacked discounts | Not eligible | Combine up to a 50% cap2 | Combine up to a 50% cap2 | Combine up to a 50% cap2 | Combine up to a 50% cap2 |
| Referral / commission | —3 | —3 | —3 | —3 | —3 |
| Service & priority | |||||
| Allocation priority | Standard allocation | Priority allocation when stock is tight | Priority allocation when stock is tight | Priority booking window before public availability | Priority allocation when stock is tight |
| Account contact | Shared support | Shared support | Dedicated account contact | Single point of contact | Single point of contact |
About 20 minutes of active time all in — most people do the first three (Email, Phone, ID) to start ordering, then finish the rest over their next rentals. Steps marked Staff revieware checked by a real person; we usually clear them within 1 business hour, 8 AM–8 PM Colombo time. Submitting a document is not the same as having it approved — a submitted step shows as In review until staff clear it.
The deposit is a refundable hold based on each item's replacement value (what it would cost us to replace it if it were lost or damaged), scaled by the item's risk band (Low 25% · Medium 50% · High 75% of that value), nudged a little by quantity and rental length, then reduced by every step you verify. It can never drop below the one-day floor, and very-high-risk items come with an operator and carry no deposit instead.
Example only — a High-risk item with a LKR 500,000 replacement value at an advertised LKR 12,000/day, for one day. Figures come from the same calculator as your real quote; your actual deposit depends on each item's replacement value and risk band.
Refunded in full after the item is checked back in in original condition, less any late or damage charges. Business, Partner and Corporate settle the same one-day floor against their signed agreement or Purchase Order instead of a cash card hold. The only full waiver is an order we deliver in-house ourselves.
Longer rentals cost less per day along a fixed published curve: roughly 0% off at 1–2 days, 5% at 3–5, 15% at a week, 30% at two weeks, 45% at three, 60% at a month. A longer rental never costs less than a shorter one. This is the rental price, available to every customer — it is not a promotional discount and sits outside the 50% cap below.
Discount-eligible accounts can combine, in this order, a lifetime tier discount (Full 5% · Business 5% · Partner 35% · Corporate 0%), a loyalty-tier discount (Gold 5% · Platinum 10%), a quantity discount (5% over 3 units, 10% over 5, 15% over 10) and a valid coupon. They combine multiplicatively and the total is capped at 50%, however they stack. On rentals over 7days only the duration price applies — nothing stacks on top.
Standard, registered and guest accounts receive no promotional discount, no loyalty points and no promo codes. Discounts apply to rental-equipment lines only — never delivery, operators, services, taxes or the deposit.
Eligible accounts earn 1 point per Rs 100 spent on rental lines and redeem 100 points = Rs 100 of cart credit. Tier multipliers: Silver 1.1× · Gold 1.25× · Platinum 1.5×. Gold and Platinum also carry the auto-applied site-wide discount shown above. Points and discounts never apply to delivery (minimum Rs 500), operators or services.
Rentitem.lk does not run a customer referral or commission programme — there is no per-customer commission rate on this page or at checkout. Partner accounts may have individually negotiated commercial terms agreed directly with us; those are account-specific and not shown publicly.
IDs, photographs and utility bills are kept access-logged and seen only by verification staff, on a need-to-know basis, and used strictly to confirm who you are and to release your deposit. The Facebook and Google links are read-only trust signals — we never post on your behalf. You can ask to see, correct or delete your data any time (subject to any legal hold). Full details in our Privacy Policy, or ask on WhatsApp +94777186500.
Just your phone number and a quick SMS code to start. Finish the rest at your own pace, before or after your first booking.